Jobs at ZOOM

Quality Assurance Engineer

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What will you do

Verify the quality and performance of the products in addition to troubleshooting/rectify any existing errors or defects. Analyze the product under various working conditions (based on predefined requirements) and confirm that the product delivers those requirements. Cover delivery of the entire team with automated tests to automatically check those acceptance criteria has been met, while also updating the automated test coverage for existing components of the product. Primary team responsibilities include: on-time delivery, merged in VCS, covered by Unit tests, ITDB test, properly tested (e2e tests, performance tests, ..), etc. in order to meet both acceptance and inherent DoD (Definition Of Done) criteria.

What we expect from you

  • 1+ years (junior) / 3+ years (mid-level) / 5+ years (senior) of Quality Assurance experience
  • Experience with writing automated test
  • Experience with test management tools (writing test cases/test suites)
  • Experience with different test types (functional testing, regression testing, load testing, etc.)
  • JAVA skills (the automation test suite is based on Selenide)
  • Interest in modern technologies (preference for Cloud technologies), open-source
  • JUnit/TestNG experience/knowledge
  • VCS (preferably Git), Maven/Gradle
  • Databases (at least basics)
  • Kubernetes or Docker experience would be nice
  • Enjoy working in an Agile environment
  • Advanced English

What will you be in charge of

  • Work as an integral part of a team
  • Write well-designed automated tests, maintainable/stable code base
  • Ensure sufficient test coverage (functional testing, regression testing, load testing, etc.) is done
  • Follow all rules defined by the DoD (Definition of Done)
  • Always represent the customer voice during the whole development/deployment cycle
  • Create scalable, automated solutions for our customer base
  • Integrate software components into a fully functional software system
  • Write tests for each new development delivery as well as tests for existing code to ensure compatibility and stability (tests for existing code should be modified when old code is modified)
  • Improves operations by conducting systems analysis; recommending changes in policies and procedures or products

What will you get

  • Creative environment with a strong sense of ownership, living Agile, regular hack-a-thons
  • Passionate environment targeting QA automation
  • Flexible home-office policy
  • Architecting a solution in a fast growth industry (high scalability, fault resiliency…)
  • Global multinational environment HQ in Prague and offices across Europe, and the USA
  • Open and transparent environment and flat organization chart – things get done faster
  • Highly competitive salary
  • Cafeteria – a set budget from which you can select several benefits such as; meal vouchers, multi-sport card, retirement savings
  • Team -events – company breakfasts, safari books online, company ski trip

What we live daily

  • Java/Scala, C++, Bash, JavaScript (React.js), …
  • Selenide
  • JUnit
  • TestRail
  • Maven/Gradle, Git
  • Containers (Docker), Orchestration (Kubernetes),
  • Sophisticated automated continuous integration pipeline (Bamboo, Stash, Bitbucket, Jira)
  • Oracle and PostgreSQL DB, SOLr
  • Linux - CentOS, Redhat
  • IP telephony, Data analytics
  • Google SRE/DevOps culture
  • Agile environment

    Position parameters

Start: ASAP, full-time, remote office or Headquarter (Prague)

Duration: Permanent

Place: Praha, Czech Republic; Košice, Slovakia

Contract type: Employment

Next Step: Contact Us

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About ZOOM

At ZOOM, we give contact centers the tools to improve the customer and agent experience while addressing back office compliance and risk. That's why we've made it our mission to lead by example, and continually aim to improve our tools and set new challenges for ourselves.

Since 1999, ZOOM has held a world class track-record of customer satisfaction, scoring 86%+ with Net Promoters. Our customers range from sub–100 agent contact centers to some the world’s largest companies—Finansbank, Cigna, Rostelecom, IBM, and Saudi Aramco.

ZOOM has solved some of the hardest call recording problems in the world, and our ZOOM Omnichannel Search Engine is the first of its kind.

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