Jobs at ZOOM

Deployment Automation Engineer

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What will you do

As a Deployment Automation Engineer engineer you will be responsible for automation for building and maintenance of the cloud infrastructure, improvements and execution of delivery and deployment process to both cloud and on-premise environments. Concurrently with this cloud service and online monitoring, set up and deploy the changes provided by development team.

What we expect from you

  • Experience with Docker, Terraform, Kubernetes
  • Experience with Packer or other bakery
  • Experience with Stash / Bamboo
  • Hands-on experience with implementing Kubernetes, Docker, Terraform stack
  • Solid understanding of Linux operating systems and container technology
  • Understanding of an application build lifecycle & steps needed to validate a build
  • Understanding of concepts around Continuous Integration and Continuous Delivery with experience implementing these concepts
  • Proficient in Git
  • Passion for technology and learning new technologies
  • Experience automating and managing builds using Maven highly desirable
  • Experience with Agile Software Development methodologies and development lifecycle knowledge

 What will you be in charge of

  • Develop and implement deployment automation of services including also fault detection, alerting, triage and recovery (automated and manual).
  • Improvements to Continuous Delivery / Continuous Integration pipeline

 What will you get

  • Creative environment with strong sense of ownership living Agile, frequent hackathons
  • Passionate environment towards automation
  • Flexible home-office policy
  • Architecting a solution for fast growth industry (high scalability, fault resiliency…)
  • Global multinational environment HQ in Prague and offices across Europe, US and APAC
  • Open and transparent environment and flat org chart – things get done faster
  • Highly competitive salary
  • Company benefits – meal vouchers, company breakfasts, subsidized home internet, safari books on-line and more

What we live daily

  • Automation and monitoring
  • Build infrastructure
  • Cloud services (AWS)
  • Containers (Docker), Orchestration (Kubernetes), Cloud Foundry
  • Continuous integration pipeline (Bamboo, Stash, Bitbucket, Jira)
  • IP telephony, Data analytics
  • Google SRE/DevOps culture
  • Agile environment

Position parameters

  • Start: ASAP, full-time
  • Duration: Permanent
  • Location: Prague, Czech Republic; Kosice, Slovakia
  • Contract type: Employment

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About ZOOM

At ZOOM, we give contact centers of all sizes the tools to improve the customer and agent experience while addressing back office compliance and risk. That's why we've made it our mission to lead by example, and continually aim to improve our tools and set new challenges for ourselves.

Since 1999, ZOOM has held a world class track-record of customer satisfaction, scoring 82%+ with Net Promoters. Our customers range from sub–100 agent contact centers to some the world’s largest companies—Finansbank, Cigna, Rostelecom, IBM, and Saudi Aramco.

ZOOM has solved some of the hardest call recording problems in the world, and the new ZOOM Omnichannel Search Engine is the first of its kind.

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From ZOOM's Blog

Announcing ZOOM 6.3

Captures and improves the omnichannel customer experience across calls, emails, chats, web page visits, surveys, and more. Covers more telephony platforms: Cisco, Broadsoft, Avaya, Genesys, AudioCodes, ACME Packet, Skype, etc. Supports for the most significant privacy laws in history - GDPR. Delivers a smarter contact center.
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