Jobs at ZOOM

DevOps Engineer

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What will you do

As a DevOps engineer you will manage the IT infrastructure for your development team, support them and help them achieve the goal. You will be also responsible for build infrastructure, improvements and execution of stability process. Concurrently with this cloud service and online monitoring, set up and deploy the changes provided by development team.

What we expect from you

  • Solid understanding of an application build lifecycle & steps needed to validate a build
  • Solid understanding of Linux operating systems
  • Experience with Stash / Bamboo, Proficient in Git
  • Experience with containers (Docker), Terraform, Kubernetes is a big plus
  • Experience automating and managing builds using Maven is a big plus
  • Understanding of concepts around Continuous Integration and Continuous Delivery with experience implementing these concepts
  • Experience with Agile Software Development methodologies and development lifecycle knowledge
  • The passion for technology and learning new technologies
  • Written and verbal communication skills in English, as well as good team skills

 What will you be in charge of

  • Develop and implement instrumentation for monitoring the health and availability of services including fault detection, alerting, triage and recovery (automated and manual).
  • Operations aspect of the work done by your respective team (DevOps)
  • Maintain and improve the Continuous Delivery / Continuous Integration pipeline

What will you get

  • Creative environment with strong sense of ownership living Agile, frequent hackathons
  • Passionate environment towards automation
  • Flexible home-office policy
  • Architecting a solution for fast growth industry (high scalability, fault resiliency…)
  • Global multinational environment HQ in Prague and offices across Europe, US and APAC
  • Open and transparent environment and flat org chart – things get done faster
  • Highly competitive salary
  • Company benefits – meal vouchers, company breakfasts, subsidized home internet, safari books on-line and more

What we live daily

  • Automation and monitoring
  • Build infrastructure
  • Cloud services (AWS)
  • Containers (Docker), Orchestration (Kubernetes), Cloud Foundry
  • Continuous integration pipeline (Bamboo, Stash, Bitbucket, Jira)
  • IP telephony, Data analytics
  • Google SRE/DevOps culture
  • Agile environment

Position parameters

  • Start: ASAP, full-time
  • Duration: Permanent
  • Location: Prague, Czech Republic; Kosice, Slovakia
  • Contract type: Employment

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About ZOOM

At ZOOM, we give contact centers the tools to improve the customer and agent experience while addressing back office compliance and risk. That's why we've made it our mission to lead by example, and continually aim to improve our tools and set new challenges for ourselves.

Since 1999, ZOOM has held a world class track-record of customer satisfaction, scoring 86%+ with Net Promoters. Our customers range from sub–100 agent contact centers to some the world’s largest companies—Finansbank, Cigna, Rostelecom, IBM, and Saudi Aramco.

ZOOM has solved some of the hardest call recording problems in the world, and our ZOOM Omnichannel Search Engine is the first of its kind.

Learn more about ZOOM »

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