Jobs at ZOOM

Account Manager - US, West Coast

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ZOOM seeks a dynamic Account Manager to drive growth through the development and expansion of customer and channel relationships.  Demonstrated knowledge of a process for managing a large territory, including demand generation, partner development, forecasting, quota attainment, sales presentations, short-term, mid-term, and long-term opportunity management is required.

Account Manager should cover the area of Los Angeles, San Jose, Denver, Dallas, Chicago.

Desired Skills & Experience

  • 5-10 Years of relevant telecommunications experience
  • 5-10 Years of relevant channel sales experience
  • Superior communication and relationship skills
  • W.F.O. experience a plus
  • Cisco relevant experience a plus

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About ZOOM

At ZOOM, we give contact centers the tools to improve the customer and agent experience while addressing back office compliance and risk. That's why we've made it our mission to lead by example, and continually aim to improve our tools and set new challenges for ourselves.

Since 1999, ZOOM has held a world class track-record of customer satisfaction, scoring 86%+ with Net Promoters. Our customers range from sub–100 agent contact centers to some the world’s largest companies—Finansbank, Cigna, Rostelecom, IBM, and Saudi Aramco.

ZOOM has solved some of the hardest call recording problems in the world, and our ZOOM Omnichannel Search Engine is the first of its kind.

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