One of the main goals is to provide excellent service support to internal employees and network/servers infrastructure. Our Systems Administrators are delivering day-to-day substantial help for all internal employees all around the world from Prague. Thus size of comapny is rapidly growing, we are looking for Junior System Administrator to join our team.
You will be responsible for automation for building and maintenance of the cloud infrastructure, improvements of delivery and deployment process to environments
You will lead activities involved with developing and provisioning enterprise-class operational environments built atop commercial cloud computing services.
Verifying the quality and performance of the products in addition to troubleshooting the rectification of any existing errors or defects.
We are looking for a passionate Software Engineer to design, develop and deploy the software solution - SW engineers together with SW architect design the solution including delivery and deployment.
We are looking for a passionate Software Engineer to design, develop and deploy the software solution.
One of the main goals is to provide excellent service support to existing customers and business partners. Our Support Engineers are delivering day-to-day substantial front-end for customers via email and/or phone to answer questions, collect information and resolve issues, reported by the customers. Thus number of our customers is rapidly growing, we are looking for Support Engineer to join our team.
As a DevOps engineer you will manage the IT infrastructure for your development team, support them and help them achieve the goal.
Build, train and establish a team of engineers that have skills in all three Tiers of services and deployment.
We are hiring the best engineers from the Czech Republic (for our Prague office), Slovakia (in particular Košice), and Central Europe. If you are strong software or technical support engineer in some remote location, we will consider this too.
Check out our ZOOM Tech Blog to learn about our technologies and process
ZOOM is a market leader in workforce optimization software. The company has received world-class customer satisfaction honors and an 82%+ net promoter score from analysts, 1500+ customers, and 300+ partners across 90+ countries.
ZOOM's software helps contact centers improve the customer and agent experience—by capturing, analyzing, and improving the quality of all interactions—while addressing back office compliance and risk. ZOOM’s customers range from sub-100 agent contact centers to some the world’s largest companies—Finansbank, Cigna, Rostelecom, IBM, Lego, and Saudi Aramco.
ZOOM's architecture is well-known for solving the hardest call recording problems in the world, and the new ZOOM Omnichannel Search Engine is the first of its kind in the history of the industry—allowing companies to search customer interactions like they search the internet. ZOOM’s suite includes call, video, and screen recording with omnichannel quality management, advanced analytics, workforce management, elearning, and more.
Captures and improves the omnichannel customer experience across calls, emails, chats, surveys, and more. Covers more platforms: Cisco, Broadsoft, Genesys, AudioCodes(radios), Microsoft Skype for Business, and Amazon Connect.
Learn More >>This edition of the report features an analysis of 11 vendors including Avaya, Calabrio, dvsAnalytics, inContact, NICE, OnviSource, Verint, VPI, & ZOOM.
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At ZOOM, we help contact centers elevate customer experience.
