ZOOM Blog

Earth Day 2020

Should We Reduce Emissions by Staying Remote?

Okay, so we are all tired of social distancing and self quarantining to some degree, even us introverts, and hope this passes quickly with as few adverse affects as possible. But it is clear the world has radically changed. 

“the carbon footprint is the single most important KPI of the century” - anonymous

 

Some of the results are negative, but one byproduct of Covid-19 that is positive has been the reduction of emissions across the globe.  Less travel means lower emissions, giving our air a much needed break, although there is fear that the break is temporary only.  

So, how do we keep this good thing going?  Well, we could have a larger population remain working from home. Now that the initial fears about productivity, compliance and security have been largely worked through on a global scale, companies are far more likely to consider flexibility for remote workers, permanently changing policies that needed a pandemic to trigger change.

I personally have been a remote worker for over 2 years in my current role, and frankly find myself more productive than I was in an office and no commute. Take the 20 miles a day I drove 5 days a week (100 miles a week) and reduce it to more like 5 miles per week and there is a positive impact to something bigger than work. 

 Okay so it is nice to see co-workers in person sometimes, but I for one hope this remote trend picks up steam which is at least partially why ZOOM is focused on remote worker compliance, revenue protection and workforce optimization features for our products. 

Tell us what you think:

ZOOM WFO Suite

Captures and improves the omnichannel customer experience across calls, emails, chats, surveys, and more. Covers more platforms: Cisco, Broadsoft, Genesys, AudioCodes(radios), Microsoft Skype for Business, and Amazon Connect.

Learn More >>

Get a Demo

Are you ready to take a closer look at what ZOOM has to offer?

LEARN HOW

About ZOOM

At ZOOM, we give contact centers of all sizes the tools to improve the customer and agent experience while addressing back office compliance and risk. That's why we've made it our mission to lead by example, and continually aim to improve our tools and set new challenges for ourselves.

Since 1999, ZOOM has held a world class track-record of customer satisfaction, scoring 82%+ with Net Promoters. Our customers range from sub–100 agent contact centers to some the world’s largest companies—Finansbank, Cigna, Rostelecom, IBM, and Saudi Aramco.

ZOOM has solved some of the hardest call recording problems in the world, and the new ZOOM Omnichannel Search Engine is the first of its kind.

Learn more about ZOOM »